Built-in CRM

to manage contacts from one central location

Store the contact details of customers making it easier to track the contact history and follow up the leads in future.

Built-in CRM

Track User Information and Generate Leads with Built-in CRM

Capture and store users contact information in contacts log through chatbot

built in crm leave note
manage contacts

Manage Contacts

View the customer's information in the contacts log, including phone number, location, and source. Manage your contacts in a centralized address book with built-in CRM.

click to call

Click to Call

Get in touch with your contacts instantly by clicking on the call icon. Share new product offers, discounts, and promotions to gain their attention, capture leads, and increase conversions.

detailed view

Detailed View

Choose your preferred display style and view your contacts’ information in multiple views, including list and grid.

monitor history

Monitor History

Optimize the bot chat conversation and provide better customer service by tracking customer conversations.

What is Built-in CRM?

Built-in CRM in chatbot software refers to a customer relationship management (CRM) system that is integrated within a chatbot platform. It allows businesses to manage and analyze customer interactions with their chatbot in real time. The CRM system stores customer data, such as chat histories, preferences, and purchase histories, which can be used to personalize future interactions and improve the overall customer experience.

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