to manage contacts from one central location
Store the contact details of customers making it easier to track the contact history and can follow up the leads in future with Built-in CRM.
Capture and store users contact information in contacts log through chatbot
See all the user's information in contacts log, including contact information, location and platform the chat was made from. Manage your contacts in a centralized address book with built-in CRM.
Connect with users instantly by just clicking on the call icon which is convenient to communicate with customers in a more personal way. Also, generate leads and involve them in the process of selling, confirming their order, or engaging in some other form of customer interaction.
Select the view style of the contact management module and view it all at once. The options are available to have either a list view or a grid view of contacts.
Track how and when the conversation has happend on a particular contact - be it collecting the contact information or from which platfrom the conversation has been made. Every conversation happened can be viewed on the contacts dashboard.
Here are the additional features to look at
Create bots to boost productivity & automate customer service. Build and launch conversational chatbots without coding using BotUp.
Build flows and create bots using a drag-and-drop editor to automate the responses. Take control over the conversions and let the bots create interactions.
Chatbot reports provide in-depth knowledge about your chatbots, analyze interaction occurrences, browse data from various time periods, and much more.
Website chatbot helps to automate customer support, improve marketing activities, and generate leads. Let the chatbot solve routine & common queries.
Templates for industry-specific chatbots let you launch bots in just a few clicks without coding. Customize the flow according to your business needs.
WhatsApp Chatbot helps automate your sales and customer support. Engage everyone who matters for your business on the largest messaging app.
Facebook chatbot helps you reach the world corners, engage more customers, and drive sales. Gain popularity among the target audience and increase sales.
SMS chatbots can improve customer service and CX while also making it easier to send alerts, updates, and notifications to the target audience.
Real-time personalization helps in understanding user behavior patterns and getting to know how greatly your customers are being engaged every time.
Survey Bot helps get the right answers from users, related to your business. Take your interactions to the next level with the surveys.
Website chatbot software automates repetitive and complex tasks in the customer segment to handle queries and backend activities at a faster rate.
Chatbot builder software helps create code-free, interactive chatbots. Instantly reply to user queries to never lose a single user with a chatbot.
Conversational marketing makes a leap in business growth and increases brand visibility by engaging with website visitors and converting leads.
Visitor intelligence helps convert visitors into leads and explore the possibility of providing the right business solutions to increase revenue.
Lead generation on autopilot with chatbot software to Nurture qualified leads from your Slack, WhatsApp, Facebook Messenger, SMS, and Website
REST Integration Enable your business to integrate with any third-party social media, messaging, and marketing platform easily and quickly.
Built-in CRM for chatbot makes it easy to store the contact details of customers making it easier to track the history and can follow up the leads.
JS Code helps create a powerful chatbot and integrate with your website which is a great way to provide customer service and improve user experience.
Document management to create engaging flows with images by uploading them using drag-and-drop functionality with multiple image format support.
Go to the next level with 
At 500apps, we design & build world-class products for your business to help you grow like the Fortune 500.
I choose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. They also have an excellent customer support team.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP!
