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One of the most significant technological advancements that simplified the interaction between humans and computers are Chatbots. AI chatbots use natural language processing and leverage semantics to understand the context of what a person is saying. Read this guide to learn more about them!
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While Facebook initially started as a social platform, it has since outgrown this purpose as businesses found it an effective means to engage their clients as well as tap new customers. Facebook, moving with the flow, optimized the platform for businesses hence Facebook Messenger for business. In this article, we are going to explore how businesses are using chatbots to get the most out of Facebook Messenger for business and how top chatbot tools like [Botup](https://botup.com/) will come in handy.
For the longest time, businesses relied on customer service reps to handle customers’ queries and other repetitive tasks. Now, thanks to chatbots – applications that simulate human-like interactions/conversations – these tasks can be automated. We tell you how eCommerce businesses can reap the benefits of eCommerce chatbots and tools such as [Botup](https://botup.com/) will come in handy in the process.
Brands don’t build websites or apps without a clear strategy, and Facebook chat bots shouldn’t be any different. In modern day business, the importance of having an efficient chatbot can't be overstated. Here's how you build bot a high performing bot.
Building a bot is a key step in business. There are tens of thousands of bots on Facebook, Slack, and other popular messaging platforms, and only a handful have gained widespread adoption. Improve your odds of success by making sure you avoid these common bot blunders.
Gone are the days where customers would wait for you to respond. With so much competition, you have to race against time to be the first to respond to win over a customer. With chatbots, you can do this easily.
There's so much you can do with your WhatsApp business account and this includes automating your interactions with your clients. Yes, you read that right. Thanks to WhatsApp bots, you can now handle you clients' queries on this popular messaging platform, which comes with additional benefits that have been outlined herein.
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Here are the 12 reasons why you should implement chatbot maker into your business.