best-chatbot-software

Best Chatbot Software

Create and deploy chatbots easily to interact with users on Facebook, Slack, WhatsApp, SMS, and Website. Reduce the workload across all aspects of your business using chatbot software.

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Boost User Experience & Customer Support

  • Enhance user experience across social platforms.

  • Improve customer support with automated chatbots.

  • Boost conversion and retention rates automatically.

  • Stay informed with real-time insightful reporting.

best chatbot software

Visual Flow Builder

Simplify your flow creation with a visual interface by dragging and dropping nodes to connect conversations.

visual flow builder
visual designer

Visual Designer

Create interactive chatbots and make them appealing using drag-and-drop interface.

drag-and-drop

Drag-and-Drop

Build unique, responsive chat flows to increase conversions and keep customers engaged using drag-and-drop editor.

custom flows

Custom Flows

Build custom templates using drag-and-drop or choose from a variety of predefined templates and edit them.

multi-chat channels

Multi-chat Channels

Implement your chatbots across the social media channels and add live chat option to create real-time messaging experience.

flow replication

Flow Replication

Create easy flows and replicate the same to the other bots. Make tasks simpler to execute with flow replication.

Find out more about Visual Flow Builder

Bot Builder

Create robust bots that are reliable and effective to enhance customer experience, lead generation, and conversion rates.

bot builder
rich messages

Rich Messages

Enrich the messaging experience for your customers by adding media such as images & videos into bots.

actions

Actions

Add specific functionalities into bots in order not only limited to answer questions, but also to perform actions.

automate work

Automate Work

Focus on important things and push all other tasks to the back burner by automating the repetitive tasks.

Find out more about Bot Builder

Chatbot Reports

Understand the behavior of your visitors by tracking their demographic data to make informed decisions with the interactive dashboards and real-time insights.

chatbot reports
chatbot reports

Chatbot Reports

Analyze the performance of your bots and drive your decision-making process.

user data

User Data

Record user data by gathering information and use the same to run online campaigns.

user segmentation

User Segmentation

Filter your customers according to their preferences so that you show the right solutions to them.

Find out more about Chatbot Reports

WhatsApp Chatbot

Leverage the power of WhatsApp to reach customers wherever they are and deliver experiences that build loyalty and drive revenue.

whatsapp chatbot
automated messaging

Automated Messaging

Send messages automatically to your customers and keep on updating them regarding your business.

multi-channel supportive

Multi-channel Supportive

Engage more audiences without any hassle by creating multiple chat channels.

payment processing

Payment Processing

Accept payments from your customers and close the deals more effectively. Automate payment methods even by scheduling them.

live chat options

Live Chat Options

Make your business available 24x7 in WhatsApp messenger. Answer queries any time and are available for your customers.

Find out more about WhatsApp Chatbot

Website Chatbot

Create a chatbot for your website to improve customer communication and re-direct visitors to the most relevant pages.

website chatbot
lead generation

Lead Generation

Automate the lead generation process in real-time and gain potential customers by capturing the data using bot intelligence.

support & feedback

Support & Feedback

Find issues and assign to chatbot - speed of resolving justifies how a bot can accelerate your support operations 24x7.

anytime human takeover

Anytime Human Takeover

Assign a human lead once the chatbot captures all the information. Define flows step-by-step for a human takeover whenever needed.

nlp functionality

NLP Functionality

Understand your customers clearly through Natural Language Processing (NLP) implementation within chatbots.

support for crm solutions

Support for CRM Solutions

Trigger the bots into CRM platforms by defining flows as per the requirement and enhance your business growth.

Find out more about Website Chatbot

Templates

Nurture your leads and make possible automation by enhancing your business using chatbot templates. Optimize your business by choosing the chatbot templates you need in various business scenarios.

templates
customizable

Customizable

Create a template of your choice for better engagements and boost business scenarios within the chatbot platform.

pre-defined

Pre-defined

Identify the purpose, enhance the scope for automation, reduce complexities, and automate most of your business activities with definitive chatbot usage.

personalized

Personalized

Make more engagements with a personalized touch using the templates that matter most for your business. No coding, simplified communication, and enhanced business processes.

dynamic use cases

Dynamic Use Cases

Accelerate business scenarios through dynamic use cases of chatbots which is defined within our chatbot platform.

Find out more about Templates

Webhooks

Save time, money, and more by automatically sending and receiving information from other applications. Chatbot webhook is custom-built to help your business scale and grow by collecting available data from databases, servers, and other chat applications.

webhooks
custom experience

Custom Experience

Send data from any third-party web application to your chatbot securely and easily. Incorporating webhooks into your chatbots allows you to offer a more personalized experience to your customers.

right conversation for the right context

Right Conversation for the Right Context

Create an intelligent chatbot that can engage multiple users in domain-specific conversations based on their intent. Use dialog skills and webhooks to identify the user and initiate external actions.

real-time data

Real-time Data

Take advantage of other services, APIs, and databases by integrating your bot. If your chatbot can send and receive information in real time, you can respond quickly when users interact with your chatbot.

Find out more about Webhooks

SMS Chatbot

Automate the process of lead generation by sending personalized notifications and enhancing business communication through chatbot software.

sms chatbot
multi-lingual support

Multi-lingual Support

Support for multiple languages is what BotUp offers for you to engage your customers who are located everywhere.

re-engagement

Re-engagement

Provide high-end customer engagement at any time, all you need is an SMS chatbot where conversations most likely are converted into conversions.

personalized notifications

Personalized Notifications

Attract more customers by sending updates that can give them the right solution. Chatbot software is here for you to automate notification alerts.

broadcasting capabilities

Broadcasting Capabilities

Schedule weeks before to avoid last-minute hurries of sending notification alerts and broadcast crucial business information to your customers.

Find out more about SMS Chatbot

Facebook Chatbot

Create a Facebook Messenger chatbot with context and image carousels. Automate sales and support 24/7 to save time and generate leads while you sleep.

facebook chatbot
personalized experience

Personalized Experience

Create a personalized experience by understanding the customer’s needs. Let messenger chatbot handle the changing needs of the customers.

automated replies

Automated Replies

Schedule replies to the messages received from the customers with no human intervention as bot intelligence is here to create automated replies.

payments

Payments

Secure and safe payments can happen instantly by processing payments through facebook chatbot.

welcome messages

Welcome Messages

Greet your customers as they go through your feeds on facebook and grow your brand presence in the social media platform.

Find out more about Facebook Chatbot

REST API

Process tons of data efficiently whenever a new interaction takes place. Organizing the user data flow and streamlining it to the appropriate departments are key components of handling customer communications with chatbots using API.

rest api
more efficiency

More Efficiency

Make your team work faster with chatbot automation. Set up chatbots and boost productivity with minimal effort.

improves user experience

Improves User Experience

Create the best user experience possible to make your business more popular by providing all possible solutions to your customers.

boosts employee productivity

Boosts Employee Productivity

Automate the process of customer service using bots will save a lot of time for your customers and make your current employee’s work easier.

Find out more about REST API

Built-in CRM

Get a single, holistic view of all your contacts and their activity. Build and nurture strong relationships and effectively manage their journey through the sales funnel towards conversion to close more deals.

built-in crm
manage contacts

Manage Contacts

Manage all the user information in a centralized location with built-in CRM tool.

click 2 call

Click 2 Call

Connect with your audience by calling them directly if extra help is needed or for lead generation.

detailed view

Detailed View

Get the timeline view of all the interactions to understand the communication and take relavent steps.

track activity history

Track Activity History

See everything about the contact in one place and get insights into their conversation history.

Find out more about Built-in CRM

JS Code

Build chatbots with JS code to create powerful chatbot and integrate it into your website which is a great way to provide customer service and improve user experience.

js code
provide more personalized experience

Provide more Personalized Experience

Use JS code to personalize any user's chatbot experience, making it extra relevant and memorable.

saves you time

Saves you Time

Make chatbots do more automations without needing an employee to do it manually using JS code.

more useful to users

More Useful to Users

Incorporate chatbots with JS code to provide more relevant information to the users in real time, instead of providing static data with chatbots.

Find out more about JS Code

Document Management

Create an archive of your files in order to save time and easily access information for future use. Centralizing this process makes all the relevant information immediately accessible.

document management
upload documents

Upload Documents

Create engaging flow with images by uploading them using drag-and-drop functionality with multiple image format support.

multi format support

Multi Format Support

Upload and store any documents in any of the multiple formats supported such as PNG, JPEG, WEBP, GIF.

Find out more about Document Management

Zap Technology

Say no to slow bots. BotUp executes all rules at the user side giving super-fast response rates.

zap technology
quick responses

Quick Responses

Provide consistent and high-quality assistance by asking the correct questions and routing conversations for more efficient assistance.

multiple messaging channels

Multiple Messaging Channels

Create a single bot and deploy it across various channels to provide an uniform customer experience across all channels, including the website, mobile, and social media.

multilingual

Multilingual

Make global assistance smarter, easier, and faster by communicating with customers in their language and providing a one-of-a-kind brand experience that transcends time and space.

Find out more about Zap Technology

Scheduling

Make it easy for visitors to book an appointment without any human intervention, 24 hours a day, seven days a week!

scheduling
hassle-free appointment scheduling

Hassle-free Appointment Scheduling

Simplify appointment scheduling for your customers. A chatbot makes it extremely easy to manage requests and confirm them.

choose your availability

Choose Your Availability

Configure how your chatbot presents the availability of slots based on what you set - appointment duration, the time between appointments, and the number of days and slots that appear.

send calendar invitation

Send Calendar Invitation

Allow your visitors to self-schedule appointments according to your availability and remind users about their upcoming appointment.

Find out more about Scheduling

Live Chat

Engage your visitors more effectively than ever by answering complicated queries in real-time with NinjaChat live chat support.

live chat
transfer chat to an agent

Transfer Chat to an Agent

Improve first-contact resolutions and increase customer satisfaction. In cases where a chatbot is insufficient, provide live chat support.

conversation history

Conversation History

Keep track of all customer conversations to save time and increase sales and conversions. Send customer chat histories to maintain contact with visitors and provide additional support. Locate an archived chat transcript quickly by typing a keyword or beginning at the beginning.

canned responses

Canned Responses

Save time by using shortcuts to respond to each communication by allowing you to create an infinite number of canned responses for faster resolution.

advanced reports

Advanced Reports

Analyze chat reports to boost sales and customer service. Grow your business by quickly assessing your agent's performance in all areas and collecting comprehensive data on customer support agent performance and activity.

Find out more about Live Chat

Click to Call

Connect with customers conveniently using click-2-call to convert visitors into customers by involving them in the process of selling.

click to call
answer phone calls

Answer Phone Calls

Allows website visitors to initiate phone conversations with sales representatives by simply clicking on a link in the chat window provided.

make phone calls

Make Phone Calls

Market your product or service to the users by making phone calls to current and potential customers using click-to-call without spending extra cost.

Find out more about Click to Call

Theming

In-built widget settings allow you to easily customize the look and feel of your chatbots. Put your company's visual identity into action in a matter of seconds.

theming
chat widget

Chat Widget

Create an attractive chat widget for your chatbot interface at any time and without requiring any coding knowledge.

chat customization

Chat Customization

Customize website design to match your company branding in just a few clicks from your chat platform to deliver an exceptional customer experience.

image library

Image Library

Select a pre-uploaded background image from the image library in a few simple clicks to establish a connection with website visitors.

html template

HTML Template

Customize the chat widget to improve the user experience by using HTML templates of your choice to enhance the chat window's appearance while ensuring a positive customer experience.

Find out more about Theming

Get more out of Botup

Amazing tips and how-to guides to help businesses succeed like the Fortune 500.

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11 Advantages of Using Chatbot Software for Business

Hear them out; Solve their queries; Make them feel happy with a modern-age chatbot that answers your customers’ questions without losing its cool.

How to Use a Messenger Chatbot to Boost Your Sales?

If your sales do not increase with time, your business will fail to prosper. Many business owners like you work hard and employ various business tactics to get the sales numbers sliding up. However, every method proves to be a complete failure more often than not.

The Best Chatbot Software: Top Five Picks for 2022

Interested in getting a chatbot for your business, but you're unsure which software tool to use? Our article takes you through the five best chatbot tools that will help you get the best results.

How to Create Chatbots that Offer Increased Customer Satisfaction?

Chatbots are a vital component in customer service strategy. They offer a new way to interact with your customers and can be a potential way to increase customer satisfaction, drive customer loyalty and improve customer engagement. However, chatbots must be practical and offer value to customers to positively impact your business.

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Essentials

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What is Chatbot Software?

Recent advances in AI have allowed businesses to take advantage of bots. Conversational software can engage with customers by answering questions and providing product recommendations.

How Conversational AI BotUp Can Help in Boosting Your Social Media Strategy?

Conversational AI is set to change the way we interact with each other on social media. Increase social media engagements that benefit your business with AI.

What are Chatbots?

Simplify and speed up many processes for both businesses and end-users. The two main goals of a bot are helping customers find the information they need and providing a means for them to communicate directly via messaging apps.

How to Create a Chatbot?

Help customers find what they want quickly and easily - whether it is buying groceries or finding a table at a restaurant. Provide an instant response based on the user's request with chatot.

What are the Benefits of a Chatbot Software?

In this section, we’ll shed some light on the benefits of chatbots and why businesses should consider deploying chatbots to complete various jobs.

What are the Types of Chatbots?

Chatbots can be used for various purposes. Understand the types of chatbots and which one you should opt for for better customer engagement.

How Chatbot Software Accelerates Marketing Efforts?

Chatbot software is one of the hottest trends in marketing today. This article will teach you how to use chat bot software to market your brand, and why it's so important.

How Marketers are Using Chatbots to Increase Sales?

Ever wanted to know what chatbots are, how they work, and why they're the future of marketing? This article will show you how to use chatbots for your business.

What Can a Chatbot Help You With?

Chatbots can help you with a variety of things. They can validate your website, serve as a shopping adviser, and even serve as a personal assistant.

Why Chatbots are the Future of Marketing?

Chatbots can automatically pull up customer information to quickly answer their questions. This is an efficient way of saving time and money for customer service teams.

What is the Future of Chatbots?

The future of chatbots is still up in the air. What is evident, however, is that these initiatives are still in their infancy and will very certainly undergo numerous revisions before becoming widely adopted.

What is the Purpose of the Chatbots?

Chatbots are designed to give people an automated way to communicate with your company. They may answer basic questions, make product recommendations, and provide customer support.

How Does WhatsApp Chatbot Work?

A chatbot can be used to help manage any type of business. It can also help save and grow time and effort for a company's employees. A chatbot is a computer program that engages in conversation with human users via auditory or textual methods.

How To Use Chatbots As A Lead Generation Strategy?

If you are interested in knowing more about using chatbots to help you boost your sales, this page will help you understand how. Keep reading.

What Is SMS Chatbot Software?

An SMS chatbot is a useful tool for providing information and making purchases. Users can interact with an SMS chatbot on their mobile phone by sending it a text message, which the chatbot responds to.

What Is A Website Chatbot?

Website chatbot helps you engage with your online visitors. The chatbot can be used to answer questions and guide users through the process of making a purchase or upgrading to a premium account.

What Is REST Integration?

Rest integration is a specification that describes the interaction styles, methods and protocols for developing and using Hypertext Systems.

What Is A WhatsApp Chatbot?

Users can talk to the chatbot just like any other contact on their phone. WhatsApp chatbot responds to natural language requests and questions.

How To Build Flows For Chatbot?

Chatbots have the potential to grow the customer base by providing more customer-friendly support. But how can brands and businesses leverage chatbots to increase customer engagement and drive customer lifetime value? This post will explore how to build flows for chatbots.

How AI Chatbots Can Improve Conversion Rates?

Chatbots are taking business services to the next level by improving customer experience, engagement, and boosting sales conversions.

How To Make A Chatbot Without Coding?

Chatbots are automated customer service. Companies are investing time, money, and effort in order to stay ahead of the curve. In this post, we will learn how to create chatbots without coding.

What Are Chatbots Used For?

Chatbots are a great way to engage with and sell products or services to your customers. What if your customers could ask you questions and receive answers without having to call, email, or even tweet? The goal of Chatbots is to eliminate the "friction" that occurs when trying to communicate with a business.

Read More

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