Conversational AI is set to change the way we interact with each other on social media. Increase social media engagements that benefit your business with AI.
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Social upfront is a thumbs-up spirit and a hat-taker for most organizations to take one's business to the next level. The social strategy became a personalized approach for the companies to understand customer needs and entertain the people with their exciting stories about solutions and brand-building tactics. Hence, every business has shifted its focus to adding a virtual handshake through social media channels. And to make it very crisp.
Technological dependencies to understand customer needs became widely important for businesses thus paving the way to the implementation of seamless conversational AI bots.
It's evident that the use of chatbot enhances:
Customer experience
Automates replies to the conversations
Handles queries with multiple audiences in a fraction of the time
Engages the audience every time they look for your service
Captures contact information of the users
But, there comes a question about the contribution of conversational AI bots like BotUp while designing a social media strategy for your business. As social media channels are known for building business partnerships, sharing posts, images, & memes, publishing ebooks, and much more, the scope of how it can help in your strategical planning must also be considered. So, here's how BotUp can integrate into each of the social media platforms to make your marketing move a great success:
Every business on Facebook expects more visitors to sign-up for their home solutions. Still, the expectations of boosting the messaging experience have received a great response from the individuals. And, more marketers have quoted messaging as a great channel. The rich messages from the conversational AI bots from global and small businesses have awakened most individuals to experience the twilight of their solutions. As more than 2 billion users are on Facebook, these bots are hacking the audiences at the micro-targeted levels, attracting the most. Innovators and brand-establishing firms are enthusiastic about engaging in bot intelligence to enhance audience engagement and divert more followers with their fab actions.
No learning curve is needed for WhatsApp messenger to the people. Moreover, the number of users is similar to the number of Facebook users. Over 80% of businesses step into WhatsApp with the help of conversational AI bots. Another kick point is that the fast messaging platform helped many companies boost customer experience and align with the business goals.
""If you do your follow-ups on WhatsApp instead of direct phone calls, you will get 40% more responses. No one appreciates phone calls from unknown numbers, but we are more likely to respond to personal messages. We noticed better response and engagement when we started using WhatsApp for customer communication,"" quotes ProfitBooks. So far, the businesses that deployed conversational bots into WhatsApp have benefited a lot as they added a bit more personal touch to the business solution seekers.
You may have noted that most organizations fall into spam on Twitter. This happens because of too much self-promotion. Twitter is the best platform to market your business in the form of GIFs, images, and memes. Today, most businesses excel at these aspects because they want to engage the audience more than what they offer.
Posting valuable content other than what you offer, having honest conversations with connected people, going for retweets if the content is valuable, and choosing hashtags to reach a wider audience are the best practices to create engagements and boost conversion rates. Finally, you would benefit maximum from these strategic approaches.
So, an AI chatbot like BotUp by 500apps creates an interest among the target audience to implement a smart sales strategy. BotUp is the ultimate engagement platform, and bots on Twitter resolve customer queries or entertain them by satisfying their needs.
Instagram is a platform to build great business partnerships. To share reels, images, videos, carousels, and GIFs, Instagram is the chosen platform for businesses. And chatbots in this platform trigger greater customer support and thousands of questions are answered by business professionals through Instagram itself.
The wide implementation of conversational AI chatbots quickly answers these questions, thereby saving time and effort. Engage your audience more with the welcome messages by gathering your clients' data, neglecting or missing any client messages, sending push notifications, notifying them about the product updates, and bringing closer attention through a personalized approach. It's also possible for BotUp to sync between Facebook messenger and Instagram for boosted engagements and conversions.
As per the reports, it's observed that LinkedIn has the highest lead conversion rate when compared to other social media platforms. Because it's a high professionalism radiating platform, most business innovations and eye-catching solutions are explored here. Till now, LinkedIn didn't have bot integration, but sooner or later, the platform demands the software to automate campaign monitoring and lead capturing. The bots in LinkedIn could be another added advantage and highly boosting scenario for the businesses to remain relentless in nurturing the leads and gaining deeper insights about the target audiences.
The silver lining of leveraging business scenarios is in the conversational AI platform. Businesses tend to focus on one single software, BotUp, to build their brand by developing a strategy based on these bots. The superpowers of AI in bot intelligence are yet to unveil, but as per the available features and ""wow"" echoing nature, it's extraordinary to offer extremely beneficial business solutions to a group of people. Begin your journey using BotUp to pitch yourself into the brand elegance and bond elevation.
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